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Q: What materials are used in Choast rolling papers?
Our rolling papers are crafted from 100% organic hemp, ensuring a natural and clean smoking experience.
Q: Are Choast products eco-friendly?
Absolutely! We prioritize sustainability by using unbleached, unrefined materials and eco-conscious production methods.
Q: Do you offer flavored rolling papers?
Currently, we focus on providing pure, natural-tasting papers without added flavors to maintain an authentic experience.
Q: How should I store my rolling papers to keep them fresh?
To maintain optimal freshness, store your rolling papers in a cool, dry place away from direct sunlight and moisture.
Q: What is Choast’s mission?
At Choast, we focus on offering top-quality, eco-friendly smoking accessories and clothing. Our products boost your lifestyle while caring for the planet.
Q: Where are Choast products manufactured?
We make our products with care in different places. For example, our rolling papers and cones come from France. This way, we ensure great quality and authenticity.
Q: How can I stay updated on new product releases and promotions?
Join the Choast community by subscribing to our newsletter and following us on social media. Be the first to know about exclusive deals, new arrivals, and more!
Q: Can I modify my order after placing it?
If you need to make changes, contact us at hello@choast.com as soon as possible. We’ll do our best to accommodate your request before the order is processed.
Q: What payment methods do you accept?
We take major credit cards, Apple Pay, Google Pay, and other safe payment options. This makes your shopping experience easy and smooth.
Q: How will I receive my refund after a return?
Refunds go back to your original payment method within 5 to 7 business days. This happens after we get and check the returned item.
Q: What if I receive a damaged or defective product?
Please contact us immediately at hello@choast.com with your order number and photos of the issue. We’ll arrange a replacement or refund promptly.
Q: Do you offer expedited shipping options?
Yes, during checkout, you can select expedited shipping for faster delivery. Additional charges may apply.
Q: How can I track my order?
Once your order ships, you’ll receive a tracking number via email to monitor your package’s journey.
Q: What should I do if my package is delayed?
If your package hasn’t arrived within the estimated timeframe, contact us at hello@choast.com, and we’ll assist in locating your order.
Q: Are there any countries you don’t ship to?
Due to legal restrictions, we cannot ship to certain countries. Please refer to our shipping policy for the most up-to-date information.
Q: How can I join the Choast affiliate program?
Join our Affiliate Program! Sign up on our affiliate page to get special referral links. Start earning commissions on sales made through your links. want to learn how to be more successful with affiliate marketing, check out more here. to learn more about the choast affiliate platform please refer to our blog.
Q: What rewards can I earn through the loyalty program?
Accumulate points with each purchase to redeem discounts, exclusive products, and special offers. Details are available on our Loyalty Program page. You can also learn more on our choast loyalty program blog.
Q: Do you offer promotions or discount codes?
Yes, we periodically offer promotions. Subscribe to our newsletter and follow us on social media to stay informed about the latest deals.
Q: Can I collaborate with Choast for events or sponsorships?
We’re open to partnerships! Email us at marketing@choast.com with your proposal, and we’ll explore potential collaborations.
Q: How can I become a Choast wholesale partner?
Reach out to us at wholesale@choast.com with your business details, and we’ll provide information on wholesale opportunities and pricing.
Q: Is there a minimum order quantity for wholesale purchases?
Yes, minimum order quantities apply. Contact us for specific details tailored to your business needs.
Q: Do you provide marketing materials for retailers?
We offer custom displays and promotional materials to support our retail partners. Let us know your requirements, and we’ll assist accordingly.
Q: How do I place a wholesale order?
Once you set up a wholesale account, you can place orders through our wholesale portal or by reaching out to our sales team.
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